The arrival of Ukrainian war refugees in Estonia in 2022 revealed critical shortcomings in crisis communication infrastructure.
Sten Hansson
Associate Professor of Communication Studies at University of Tartu
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The arrival of Ukrainian war refugees in Estonia in 2022 revealed critical shortcomings in crisis communication infrastructure.
In times of crisis, miscommunication can be fatal. Authors demonstrate that failures in risk and emergency communication—whether due to language barriers, digital exclusion, or the spread of disinformation—can amplify social vulnerability and obstruct life-saving responses.